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Airlines & ticket questions

United Airlines

Company websiteunited.com (opens in a new tab)

Refund Contacts & Request Information

Company-published number

Reservations and booking changes (US and Canada)

1-800-864-8331
TOLL-FREEUS and Canada24 hours daily

US and Canada reservation enquiries in English, including ticket purchases and trip changes. Review the airline’s booking-service fees before requesting a transaction.

Toll-free in the stated region. Mobile airtime or international charges may apply.

The Briar Review is an independent directory. We are not United Airlines’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Start with the ticket issuer

For a United Airlines refund enquiry, start with the purchase record and the applicable fare conditions. Ask the responsible airline or seller what the cancellation would return. The general contact below retains its published purpose and is not presented as a specialist refund line.

  • Identify who received payment for the ticket.
  • Use the official application or follow-up route appropriate to the stage of the request.
  • Keep the case reference and distinguish travel credit from a return to the original payment method.

Open refund information (opens in a new tab)

The number keeps its source’s department label. A general reservations line is not described as a dedicated refund hotline, and no refund result is promised.

PUBLISHED CONTACT ROUTES

Choose the right department

United Cargo / TrustUA

United Cargo TrustUA — funeral shipments

Check the United Cargo / TrustUA page for this specific department. Use it for the purpose shown here; private case details belong with the provider.

1-855-822-2737

US

trustua@united.com

Read provider instructions (opens in a new tab)

United Cargo lists general contact hours as Mon–Fri 6 a.m.–11 p.m. and Sat–Sun 9 a.m.–5:30 p.m. Central Time. Email can be sent at any time, with replies during operating hours.

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