An independent company contact libraryPublished sources. Clearly labelled contacts.
The Briar ReviewCONTACT LIBRARY
LOT Polish Airlines logo

Airlines & ticket questions

LOT Polish Airlines

Company websitelot.com

Flight Changes & Cancellation Contacts

Company-published number

International passenger contact centre — Poland

+48-22-577-77-55
International – Poland24 hours daily; Polish and English
Call LOT Polish AirlinesAll contact options
View original sourceSource reviewed

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

The Briar Review is an independent directory. We are not LOT Polish Airlines’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Understand your next step

LOT offers a conditional early change or cancellation procedure for eligible direct purchases. Departure timing matters, and the procedure excludes tickets already exchanged. Check the complete conditions before relying on it.

  • Identify the ticket seller and the reason for the amendment.
  • Review the current airline instructions for this fare and itinerary.
  • Confirm fees, fare differences and the effect on other passengers before accepting.

Manage an existing booking

01

Changing your flight

Your ticket issuer is the starting point for a LOT Polish Airlines itinerary change. Check the booking conditions and the full difference in price before agreeing to a replacement flight.

  • Keep the confirmation, passenger names and preferred new dates together.
  • Ask which parts of the booking will change, including seats and extras.
  • Save the new itinerary once the provider confirms the amendment.
View change options
02

Cancelling a reservation

Cancellation and a cash refund are separate questions. The ticket conditions and circumstances determine whether the remaining value becomes a refund, a credit or is non-refundable.

  • Confirm the passengers and flight segments you intend to cancel.
  • Use the original ticket seller for an agency-issued ticket.
  • Keep the cancellation acknowledgement and any refund reference.
View cancellation guidance
PUBLISHED CONTACT ROUTES

Choose the right department

READER EXPERIENCES

Your experience with LOT Polish Airlines

Loading published reviews…

Write a review

A moderator checks submissions before publication. This form does not send a support request to LOT Polish Airlines.

Found an outdated contact? Send the publisher the company’s source page.

Suggest a correction