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Airlines & ticket questions

Delta Air Lines

Company websitedelta.com

Flight Changes & Cancellation Contacts

Company-published number

General Sales and Services

1-800-221-1212
TOLL-FREEUS24 hours daily
Call Delta Air LinesAll contact options
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New and existing reservations. For an existing refund request, use the separate refund-status route; baggage enquiries have their own contact.

Toll-free in the stated region. Mobile airtime or international charges may apply.

The Briar Review is an independent directory. We are not Delta Air Lines’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Understand your next step

My Trips shows the actions available for a direct Delta reservation. If an agency or booking website sold the ticket, Delta’s instructions send change and cancellation questions back to that seller.

  • Identify the ticket seller and the reason for the amendment.
  • Review the current airline instructions for this fare and itinerary.
  • Confirm fees, fare differences and the effect on other passengers before accepting.

Manage an existing booking

01

Changing your flight

Your ticket issuer is the starting point for a Delta Air Lines itinerary change. Check the booking conditions and the full difference in price before agreeing to a replacement flight.

  • Keep the confirmation, passenger names and preferred new dates together.
  • Ask which parts of the booking will change, including seats and extras.
  • Save the new itinerary once the provider confirms the amendment.
View change options
02

Cancelling a reservation

Cancellation and a cash refund are separate questions. The ticket conditions and circumstances determine whether the remaining value becomes a refund, a credit or is non-refundable.

  • Confirm the passengers and flight segments you intend to cancel.
  • Use the original ticket seller for an agency-issued ticket.
  • Keep the cancellation acknowledgement and any refund reference.
View cancellation guidance
PUBLISHED CONTACT ROUTES

Choose the right department

DELTA AIR LINES

Check an existing refund request

Delta publishes a separate refund-status line. It is for checking a refund already requested; it does not guarantee eligibility or immediate payment.

1-800-847-0578

US · Monday–Friday 8 a.m.–7 p.m. Eastern Time; closed US holidays

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