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Airlines & ticket questions

Aer Lingus

Company websiteaerlingus.com

Flight Changes & Cancellation Contacts

Company-published number

Customer contact centre — US local-rate number

1-516-622-4222
US
Call Aer LingusAll contact options
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General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

The Briar Review is an independent directory. We are not Aer Lingus’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Understand your next step

For an Aer Lingus direct purchase, look in Manage Trip for the available actions. Group travel, another airline on the itinerary or a ticket issued elsewhere can require a different servicing route.

  • Identify the ticket seller and the reason for the amendment.
  • Review the current airline instructions for this fare and itinerary.
  • Confirm fees, fare differences and the effect on other passengers before accepting.

Manage an existing booking

01

Changing your flight

Your ticket issuer is the starting point for a Aer Lingus itinerary change. Check the booking conditions and the full difference in price before agreeing to a replacement flight.

  • Keep the confirmation, passenger names and preferred new dates together.
  • Ask which parts of the booking will change, including seats and extras.
  • Save the new itinerary once the provider confirms the amendment.
View change options
02

Cancelling a reservation

Cancellation and a cash refund are separate questions. The ticket conditions and circumstances determine whether the remaining value becomes a refund, a credit or is non-refundable.

  • Confirm the passengers and flight segments you intend to cancel.
  • Use the original ticket seller for an agency-issued ticket.
  • Keep the cancellation acknowledgement and any refund reference.
View cancellation guidance
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