Airlines & ticket questions

Avianca

Company websiteavianca.com (opens in a new tab)

Refund Contacts & Request Information

Company-published number

Reservations and customer service

1-866-919-0081

TOLL-FREEUS

Call Avianca All contact options

View original sourceSource reviewed 2026-09-20

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free in the stated region. Mobile airtime or international charges may apply.

The Briar Review is an independent directory. We are not Avianca’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.

BEFORE YOU GET IN TOUCH

Start with the ticket issuer

For a Avianca refund enquiry, start with the purchase record and the applicable fare conditions. Ask the responsible airline or seller what the cancellation would return. The general contact below retains its published purpose and is not presented as a specialist refund line.

Identify who received payment for the ticket.
Use the official application or follow-up route appropriate to the stage of the request.
Keep the case reference and distinguish travel credit from a return to the original payment method.

Open refund information (opens in a new tab)

The number keeps its source’s department label. A general reservations line is not described as a dedicated refund hotline, and no refund result is promised.

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