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The Briar ReviewCONTACT LIBRARY
All Nippon Airways logo

Airlines & ticket questions

All Nippon Airways

Company websiteana.co.jp

Refund Contacts & Request Information

Company-published number

Reservations and customer service

1-800-235-9262
TOLL-FREEUS24 hours daily
Call All Nippon AirwaysAll contact options
View original sourceSource reviewed

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free in the stated region. Mobile airtime or international charges may apply.

The Briar Review is an independent directory. We are not All Nippon Airways’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Start with the ticket issuer

ANA’s international guidance defines its scope for airline-issued tickets and EMDs beginning 205. Other issuers and travel-agency sales follow the process applicable to that document or seller.

  • Identify who received payment for the ticket.
  • Use the official application or follow-up route appropriate to the stage of the request.
  • Keep the case reference and distinguish travel credit from a return to the original payment method.

Open refund information

The number keeps its source’s department label. A general reservations line is not described as a dedicated refund hotline, and no refund result is promised.

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